Privacy Policy

Skin Bird Last updated: July 29, 2026

Skin Bird (“Skin Bird,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide to Us

Account & Order Information: Name, email address, shipping and billing address, phone number, and payment information (processed securely through our payment provider — we do not store full card details).
Communications: Information you provide when you contact customer support, sign up for our newsletter, or leave a product review.
Skin Profile Information (optional): If you use any skin quiz, consultation, or personalization tool, we may collect details about your skin type, concerns, or preferences to recommend products.

1.2 Information Collected Automatically

Device & Usage Data: IP address, browser type, device type, pages viewed, time spent on pages, and referring URLs.
Cookies & Similar Technologies: We use cookies, pixels, and similar tracking technologies to operate our site, remember your preferences, and analyze traffic. See Section 6 below for more detail.

1.3 Information from Third Parties

We may receive information about you from payment processors, shipping partners, marketing platforms, or social media platforms if you interact with our content there.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and customer service
Create and manage your account
Send order confirmations, shipping updates, and respond to inquiries
Send marketing communications, promotions, and product recommendations (where you have opted in, and always with an option to unsubscribe)
Personalize your shopping experience and skincare recommendations
Improve our website, products, and services
Detect and prevent fraud, abuse, or security incidents
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Payment processors, shipping and fulfillment partners, email/SMS marketing platforms, customer support tools, and analytics providers — solely to help us operate our business.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Skin Bird, our customers, or others.
With Your Consent: For any other purpose disclosed to you at the time of collection, with your consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain processing
Withdraw consent for marketing communications at any time (via the “unsubscribe” link in our emails or by contacting us)
Request a copy of your data in a portable format
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the email below. We will respond within the timeframe required by applicable law.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the “sale” or “sharing” of personal information.

EU/UK Residents: If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), and our legal basis for processing your data includes consent, contract performance, and legitimate interests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in and remember your cart
Understand how visitors use our site (analytics)
Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our site.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. International Data Transfers

If you are accessing our Services from outside the country where our servers are located, your information may be transferred internationally. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Skin Bird Email: privacy@skinbird.com [Add mailing address if applicable]